Helix 4 Press LLC (“Helix 4 Press,” “we,” “us,” or “our”) is a New York limited liability company that operates helix4press.com. This policy explains how we handle personal information collected through the website, direct book sales, newsletter subscriptions, and communications with us.
Information we collect
- Orders: your name, email address, shipping and billing information, purchase details, and related correspondence. Stripe processes payment-card information; we receive the transaction details needed to fulfill the order and maintain business records.
- Newsletter subscriptions: your email address and subscription activity, such as delivery, opens, and link interactions. Kit processes this information for us.
- Communications: contact details and the content of messages you send us.
- Technical information: basic device, IP-address, browser, security, and website-log information collected by our hosting and security providers, including Cloudflare.
How we use information
We use personal information to process and deliver orders, send order communications, provide customer support, operate and secure the website, maintain tax and business records, comply with law, and send newsletters to people who subscribe.
How we disclose information
We disclose information as needed to service providers that help operate the business, including Stripe for payments, Kit for newsletters, Cloudflare and our hosting providers for website delivery and security, and carriers or fulfillment providers for shipping. Purchases made through Amazon are governed by Amazon’s own privacy practices. We may also disclose information when legally required, to protect rights or safety, or as part of a business transfer.
We do not sell personal information or share it for cross-context behavioral advertising.
Cookies and similar technology
Our website and service providers may use cookies or similar technology for security, website operation, newsletter functionality, and fraud prevention. We do not use advertising cookies on helix4press.com.
Retention
We retain order and transaction records for the periods needed for tax, accounting, fraud-prevention, and legal purposes. Active newsletter-subscription information is retained while you are subscribed. After you unsubscribe, we may keep limited information needed to honor your opt-out and meet legal obligations. Other information is kept only as reasonably necessary for the purposes described above.
Your choices and rights
You may unsubscribe using the link in any newsletter. Depending on where you live, you may also have legal rights concerning your personal information. To make a request, email inquiries@helix4press.com. We may need to verify your identity before completing a request.
Children
The website is not directed to children under 13, and we do not knowingly collect personal information from them.
Security
We use reasonable safeguards designed to protect personal information. No internet transmission or storage system can be guaranteed completely secure.
Changes and contact
We may update this policy periodically. The effective date above shows when it was last revised. Questions and privacy requests may be sent to Helix 4 Press LLC at inquiries@helix4press.com.